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1300 388 558
0480 020 558 (SMS)



PO Box 111
West Wallsend
NSW 2286 Australia

 Customer Care

Support how you need it. 🙋

We don’t mind how you’d like to get in touch – after all, we’re here for you! Whether via live chat, SMS, email, phone or ticket, our passionate Aussie team will look after your every reasonable need.

Let’s chat when and how it suits you.

Terms, Escalations & Spam.

Please click here to read through our Legals – AUP, SLA, TOS, etc.
Looking to raise an Abuse/Spam ticket? Email us (& include logs!)

Need an escalation on a support interaction? Please write to us.
We’re Carbon-negative (Green) via NEXTneutral & Stripe Climate!

Your Managed Hosting Partner. We’re always here for you.

We're properly Australian, mate.

Salvation – a provider you can count on every time to look after you and sort your problems out quick-smart. We’ve been 100% Australian family-owned since the start, and always put you first.

60-day Money-back Guarantee!

We get it, not everyone is going to love how we do things, but given how few clients leave us, we happily give you 60 days to work out how we fit in for you. Refunds are quick and easy.


“Old school” escalations!

If you’re not happy with how something’s panning out with us, please don’t stay silent!
Instead, please contact our Escalations team via this special email address to ensure it’s prioritised. Please be honest!