Managed cPanel VPS ⚙️
Built to over-deliver!

We entrust NEXTDC’s Tier IV “S2” Data Centre in Sydney (AU) with your Servers.

As a NEXTDC Partner, we’re in their ecosystem and choose to house our infrastructure in their Tier IV “S2” Data Centre in Macquarie Park, NSW. It is a fault-tolerant building in how its systems have been designed and are maintained. From there, we have 24/7/365 monitoring and alerting against our rack-space as well as the environment – ensuring any variations to temperature, humidity or security are known about. We maintain strict Access Control over our physical assets to ensure your business is protected. Just as NEXTDC S2 is Certified Strategic by the Government’s Digital Transformation Agency. You can focus on business.

Every physical server is powered and uplinked from 2 separate sources – in the case of power, each feed has separate batteries, generators, etc. Cable paths out from NEXTDC S2 are diverse to avoid problems with fibre cuts. Just as we have 2 optical fibre routers, we have redundant switching, power (PDUs and PSUs) & beyond.

Networking is the key to business, and the key to our business as well – fibre-fed, that is.

You can’t have Hosting without a Network, and the Internet is just a Network of Networks. LEOPARD.host and our Managed VPS platforms fit into this through our Optical Fibre network. With its core based in NEXTDC, we have multiple 10Gbit/s links to carriers – providing us with diverse routing, DDoS protection and flexibility in how we deliver services, even during times of attacks against sites. Our network’s been engineered to segment traffic, ensure reliability and deliver performance – all while remaining silent in the background, letting you stay worry-free. There’s redundancy in every layer of our network.

Read our parent Company’s story with NEXTDC: https://www.nextdc.com/resources-and-insights/customer-stories/the-network-crew

Monitoring is in-place for all Servers and Services, meaning you’re able to relax.

Peace-of-mind is what it’s all about, and we make sure to cover your Virtual Server/s with comprehensive monitoring. This expands from server-level up to service-level (from Operating System to IMAP/SMTP/etc-level), making sure you’re accessible how your clients and viewers need you to be. We monitor at 60-second intervals from international locations, starting checks within APAC (both within and outside our Data Centre presences) and verifying outside APAC in-case of isuses (to rule in/out network problems). If there’s a problem, escalation policies are followed to get incidents acknowledged and resolved.

Red Hat Enterprise Linux (RHEL) is our 1st love, and CloudLinux only makes it better.

The age-old debate is whether Debian/Ubuntu or RHEL/CentOS is better suited to a server role. Since the beginning of cPanel, it’s been CentOS-focused. Though when Red Hat went a bit crazy with CentOS 8.x, the legendary team behind CloudLinux forged AlmaLinux to keep the RHEL-derived CentOS spirit alive. We’re proud to say that while we happily run a bunch of Debian systems, all of our Managed VPS systems operate CloudLinux – the definitive Operating System (OS) for Virtual Private Servers, especially those expecting any sort of real load. Across our Hosting and Supporting platforms, we also entrust CloudLinux.

If the heart is what matters in an artichoke, then the Kernel is what matters in Linux.

It’s for this reason (along with many others) that we entrust KernelCare to perform live kernel-patching 24/7/365. This removes the need for us to reboot your cPanel Managed VPS into updated kernel versions (ie. to patch CVE/s), as the portions in need of update are swapped on-the-go by KernelCare. You’ll never guess who makes it – that’s right, it’s the CloudLinux team. We’ve been using KernelCare since it was new to the market, and still trust it now.

Security takes a concerted effort to uphold. We go beyond off-the-shelf with Cyber.

From network security through to infrastructure design and beyond into server-level, we have systems and automations in-place to keep our crew across what’s happening. Whether it’s real-time malicious activity scanning (with immediate action on-detection) or trend analysis and automated remediation (ie. with malware events) we’re always refining how comprehensive our Security coverage is able to be for your online assets.

Fully Managed is meant to mean just that – and not that you owe $ in Managed Services.

We’re here to assist with getting your Managed VPS up and running, then to phase your clients across, and from there to refine and optimise your configuration. Moving across to us is just the beginning, and by the time you’re a few months into the process you’ll find us getting to the point of deep investigations into how we’re able to go even further for you. This is where other providers are quite happy to charge you outrageous amounts of money to cover what we do.

Server Management that works with you, grows with your business & adapts to your needs.

Whether you have a solid understanding of how the underlying systems work or are looking to deliver more value to your business while offloading the Server Management to a dedicated provider, we’re the crew for the job. Our Australian Support crew have been improving upon our Linux-based automations and innovations for years (after all, we’ve been a Company since 2016 and Hosting for a whole lot longer than that!), and continue to deliver upon client needs and desires. In August 2022, we launched another feature that our Managed Clients have been requesting – and would love to do the same with yours.

We are Reliable, and back this up with our 99.99% SLA.

From the Tier IV NEXTDC Data Centre through Dell EMC Cloud Servers and Intel Xeon CPUs and Intel Data Centre SSDs in RAID10, down to the KVM/QEMU-based hypervisors and redundant-by-design network layers, we’re all about keeping your presence online, high-performing and secure.

What you commit to, we specifically reserve just for you.

This is important as many Hosts seem to cruise right past it. While a VPS isn’t a physical box, it’s very much a part of one – and we ensure that your dedicated resources are yours, and yours only. From the Intel Xeon CPU cores to the ECC RAM and RAID10 SSD, what’s yours is yours. Stable Servers 24/7.

No hidden costs, no contracts, GST inclusive, all that jazz.

We’re in business to do good business, not to drive people crazy. Hosting is meant to keep your business flying (or in many cases, your business and those of your clients!) and we’re on a mission to do just that. No bill-shock, no nasty contracts, just quality Hosting backed by passionate people who love helping you.

Need help? You can get in touch with us when it suits you – Ticket, Email, Chat, etc.

Our lines are always open, and we’d love to hear from you. Whether it’s a problem or a situation you’re pondering, we’re all ears. From my.LEOPARD you’re able to view the status of your services and make contact with us, quickly and easily. Our Knowledgebase is always expanding, and we welcome requests for articles (published within 2 weeks if approved). Beyond that, FM-3/4 clients enjoy access to an Account Manager to provide bespoke service to them as they need it.

Transparent Status Advisories, with a Changelog to reflect what we’re doing to improve.

We’re an open book in terms of how we do things. You can view our Status Page and Changelog below to get an idea of how stable we are, and just how much we’re doing. It’s important to us that you know we’re open and direct – while it can be a shock, it’s something we pride ourselves on. Our technical crew are here for the best solutions, even if that means thinking outside the box or changing perspectives. At the end of the day, we’re here for you.

Status: https://the.uptime.business
Changelog: https://changelog.tnc.tools

Carbon-negative Hosting/Compute without you having to lift a finger.

Looking after Earth is paramount considering the kilowatts of power we draw, which is why all of our Corporate and Customer Services are Carbon-negative by default. This is an always-on initiative that we run as a business. Carbon-neutral status is achieved through our NEXTneutral Membership (Climate Active), and we go carbon-negative by donating to Stripe Climate (2% of Card revenue) which goes towards carbon reduction/storage projects.